FAQ

In this section, you will find answers to frequently asked questions. Browse the topics below and click the link for more detailed information. If you don’t find the answer you’re looking for, you can always contact our Customer Support via email, WhatsApp, our website contact form or social media.

 Frequently Asked Questions

Yes! We are happy to fulfill custom orders and create a unique item tailored to your preferences. Contact us to discuss your requirements, and we will find the perfect solution for you.
Python and crocodile leather require special care to preserve their beauty and durability. We recommend using specialized care products for exotic reptile leather and avoiding contact with water, chemicals, oil-based substances, and other harsh elements. For detailed care instructions, please visit our Care Guide.
Yes, you can definitely order a python or crocodile leather jacket tailored to your measurements. We offer custom jacket designs to ensure the perfect fit and personalized style for our clients. Simply provide your measurements, and our skilled artisans will create a unique jacket tailored to your requirements. This section contains detailed instructions on how to take your measurements correctly. If you have any questions or difficulties, feel free to contact our customer support, and we’ll be happy to assist you.
To order exotic leather shoes tailored to your measurements, please contact our customer support . We will collect your measurements and offer a variety of designs and styles. Our expert craftsmen will ensure a perfect fit and create a one-of-a-kind, comfortable pair of snakeskin shoes or crocodile leather shoes. You can also follow the step-by-step measurement instructions on our website, which include illustrations to help you get accurate measurements for your custom shoes.
We collaborate only with trusted suppliers who adhere to strict sustainability and ethical sourcing regulations. Our materials come from legal and environmentally responsible sources. We strictly comply with the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES).
Our products are crafted using advanced processing techniques and the expertise of highly skilled artisans. We carefully select high-quality materials and monitor every stage of production to maintain the highest standard of quality.
We stand behind the quality of our products and offer a 14-day warranty covering material and craftsmanship defects, including hardware and stitching. If you experience any issues with your product, please contact our customer support, and we will assist you.
We accept various payment methods, including credit and debit cards (Visa, MasterCard, American Express), PayPal, Crypt, bank transfers, and other popular options. You can find the full list of available payment methods on the checkout page.
We offer worldwide shipping and work with reliable courier services to ensure fast and secure delivery. For more details, please visit our Shipping Information page.
We offer returns and exchanges in accordance with our Return Policy . If you are not satisfied with your purchase for any reason, please contact our customer support, and we will assist you with the process.
We specialize in crafting a variety of python and crocodile leather products, including jackets, bags, wallets, belts, shoes, and other accessories. Our collection features a wide range of designs to suit different tastes and preferences.
No, you do not need to create an account to place an order. You can check out as a guest. However, registering on our website offers several benefits, such as order tracking, saving your information for faster checkout in the future, and access to exclusive offers.