Welcome to Exotic Python Online Boutique! These Terms & Conditions govern your use of our website and services. By accessing our website or placing an order, you agree to comply with these terms.
1. General Terms
- By using our website, you confirm that you are at least 18 years old or have parental/guardian consent.
- We reserve the right to modify these Terms & Conditions at any time. Updates will be posted on this page, and continued use of the website implies acceptance of the revised terms.
2. Orders & Payment
- All prices are listed in U.S. dollars and include applicable taxes.
- We accept the following Payment Methods. Full payment must be made before processing and shipping your order.
- We reserve the right to cancel any order due to suspected fraud or other unforeseen circumstances.
3. Shipping
- We offer worldwide express shipping. Delivery times and costs vary depending on your location and selected Shipping Method.
- Once your order has been shipped, we will provide you with a tracking number. We are not responsible for shipping delays caused by customs, carriers, or force majeure events.
- International orders may be subject to customs duties and taxes, which are the buyer’s responsibility.
4. Returns & Refunds
- We accept Returns within 7 days of receiving your order, provided that the item is unused, in its original packaging, and meets our return conditions.
- Refunds will be processed within 3-5 days after receiving and inspecting the returned item. Shipping fees are non-refundable.
- Custom-made and sale items are not eligible for returns or exchanges.
- The buyer is responsible for return shipping costs and applicable fees.
5. Product Warranty
- We guarantee the quality of our products. If you receive a defective or incorrect item, please contact our Support Team within 2 days.
- The warranty does not cover damage caused by improper use, normal wear and tear, or accidental damage.
6. Intellectual Property
- All content, images, logos, and materials on this website are the intellectual property of Exotic Python and may not be copied, modified, or used without prior written consent.
7. Limitation of Liability
- We strive to provide accurate product descriptions and information but do not guarantee that all website content is free of errors.
- We are not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
8. Privacy Policy
- We value your privacy and handle personal data in accordance with our Privacy Policy.
- By using our website, you consent to the collection and use of your personal information as described in our Privacy Policy.
9. Governing Law
- These Terms & Conditions are governed by the laws of Indonesia. Any disputes related to these terms shall be resolved in the courts of Indonesia.
If you have any questions, please contact our Support Team.
Last updated: 12 February 2025